ob highlights
- . Work closely with the systems engineering and Tier I,II Operations teams to troubleshoot issues
- . Cisco Certification at CCNP or CCIP level or above
- PREFERRED QUALIFICATIONS: .
- . CCNA and / or JNCIA (Required)
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Job description
- Perform day-to-day network engineering support for all aspects of network infrastructure and our clients networks.
- Engage with customers to identify and define new requirements and solutions for complex challenges.
- Work closely with the systems engineering and Tier I, II Operations teams to troubleshoot issues.
- Interact with vendor technical support groups to resolve problems and bugs.
- Manage your assigned tickets to ensure SLA compliance and customer satisfaction.
Job Category: IT Network
Job Type: Full Time
Job Location: Thiruvananthapuram